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E-Commerce

DF18+ Shopify Widget

How an emerging skincare brand transformed their online shopping experience with AI-powered personalization, achieving 28% revenue uplift.

+171

Quiz Sessions

29%

Completation Rate

51

Quiz per day

About DF18+

DF18+ is an Italian skincare brand focused on science-backed formulations powered by 18 patented plant-based active ingredients developed through advanced biotechnology research. The brand combines minimalist skincare routines with high-performance solutions designed to support clearer, healthier-looking skin.

Operating through Shopify, DF18+ offers a curated portfolio of products targeting concerns such as blemishes, excess sebum, dehydration, and skin sensitivity. As the brand expanded its ecommerce presence, it needed a smarter way to guide customers toward the most suitable products and routines for their individual skin needs.

Client Profile

Industry

Skincare E-commerce

Platform

Shopify

Product Range

40 SKUs

Target Audience

Mature Skin

Integration Time

5 days

The Challenge

Customer Confusion

Users didn't know which products matched their specific skin concerns

Low Conversion

High traffic but poor conversion due to decision paralysis

Single-Item Purchases

Most customers bought one product instead of complete routines

Limited Personalization

Generic product recommendations didn't resonate with individual needs

The Dermaself Solution

We integrated the Dermaself AI widget directly into DF18+'s Shopify storefront, creating a seamless personalized shopping journey.

Step 01

Selfie Skin Analysis

Customer takes a selfie directly on the product page. AI analyzes skin in real-time, detecting acne types, pores, redness, texture and other concerns.

User Experience: User sees instant skin analysis results with detected conditions highlighted

Step 02

Personalized Recommendations

Based on detected skin conditions, the widget suggests a complete routine from DF18+ catalog. Products are matched using INCI ingredient intelligence.

User Experience: 3-5 product cards appear with explanations of why each is recommended

Step 03

One-Click Routine Add

Customer can add individual products or the entire recommended routine to cart with one click. Smart upselling increases basket size.

User Experience: Clear CTA buttons: "Add Routine to Cart" or select individual products

Key Features Implemented

✓ White-label branding matching DF18+ identity

✓ Mobile-optimized selfie capture

✓ Real-time skin analysis (under 3 seconds)

✓ INCI-based product matching

✓ Complete routine recommendations

✓ GDPR-compliant data handling

✓ Seamless Shopify cart integration

✓ Analytics dashboard for DF18+ team

The Results

💰 Revenue Impact

Revenue Uplift

+28%

Conversion Rate

+12%

Average Order Value

+18%

📊 User Engagement

Widget Interaction Rate

58%

Routine Add-to-Cart

223 SKU

Repeat Widget Users

16%

Customer Satisfaction

4.7/5

"Dermaself transformed our online store from a product catalog into a personalized skincare advisor. Our customers now feel confident about their purchases, and it shows in our numbers."

— Sibilla Milani, DF18+ Founder & CEO

Ready to transform your skincare store?

See how Dermaself can increase your conversion and revenue